UCU upgrades residential laundry facilities
AV头等舱 is enhancing the residential student experience by upgrading all campus housing with new, high-efficiency washers and dryers. On February 4, delivered and installed 60 state-of-the-art units across all residential spaces.
The new machines offer significant improvements, including on-demand customer service and a user-friendly mobile app. Through the app, students can report maintenance issues, check machine availability in real time, and plan their laundry more efficiently — all from their rooms.
“This upgrade is an investment in our students’ daily lives, providing them with a more convenient and reliable laundry experience,” said Stephanie Smith, Dean of Students. “With enhanced technology and dedicated service support, we’re ensuring that students have access to high-quality amenities that make campus living more comfortable.”
Unlike the previous model of University-owned machines, the Excalibur units are part of a leasing agreement, allowing for regular maintenance and upgrades. In addition to improving service, Excalibur will hire a local technician to oversee maintenance and repairs, conducting weekly or bi-weekly walk-throughs to ensure all machines remain in top working condition.
